Major Cloud Providers – Monthly Outage Recap October November 1st, 2018

  

MS Azure

10/27/18 Virtual Machines/VM Scale Sets – West US 2 Between 02:50 and 10:37 UTC on 27 Oct 2018, a subset of customers using Virtual Machines and/or Virtual Machine Scale Sets in West US 2 may have received failure notifications when performing service management operations – such as create, update, delete – for resources hosted in this region. 

10/24/18 Networking in West US Between 22:40 UTC on 24 Oct 2018 and 00:03 UTC on 25 Oct 2018, a subset of customers may have experienced degraded network performance and/or difficulties connecting to resources in the West US region.

10/17/18 Latency between North Europe and North America Between 14:30 and 16:35 UTC on 17 Oct 2018, a subset of customers with traffic going between the North Europe datacenter and North America regions may have intermittently experienced degraded performance, and in some rare instances network drops or timeouts, when accessing Azure resources.

10/16/18 Azure Service Availability – France Central Between 13:57 and 16:45 UTC on 16 Oct 2018, a subset of customers may have experienced difficulties connecting to resources in the France Central region.

10/13/18 Storage – East US Between 01:00 and 06:50 UTC on 13th Oct 2018, a subset of customers in the East US region may have experienced difficulties connecting to resources hosted in this region. This would include Storage accounts and Virtual Machines.

10/11/18 Azure Portal and DevOps Accessibility Between 15:59 UTC and 18:35 UTC on 11 Oct 2018, A subset of customers may have experienced intermittent issues when attempting to sign-in to the Azure Portal and DevOps services.

10/8/18 Availability Issues with Application Insights Portal Between 23:20 on 08 Oct 2018 and 00:20 UTC on 09 Oct 2018, a subset of customers using Application Insights may have experienced issues connecting to their Application Insights resources. Application Insight portal blades may have not loaded for some customers.

10/8/18 Azure DevOps Between 11:40 and 13:30 UTC on 08 Oct 2018, a subset of Azure DevOps customers may have experienced error messages, latency, and/or authentication issues. For more information regarding this issue, please refer to: https://aka.ms/devopsincident In addition, a small subset of Azure Portal customers may have experienced issues logging into the Azure portal.

10/4/18 Azure DevOps Between 17:47 and 18:40 UTC on 04 Oct 2018, users with Azure DevOps organizations in South Central US may have experienced errors while using the service.

10/3/18 Azure DevOps Between 16:45 and 18:15 UTC on 03 Oct 2018, a subset of customers using Azure DevOps may have been unable to access DevOps resources. Additional information can be found at https://aka.ms/vstsblog.

 

AWS

10/17/18 DownDetector

Problems at Amazon Web Services Amazon Web Services is having issues since 2:52 PM EDT. Most reported problems:

  • EC2 (56%)
  • Log-in (28%)
  • S3 (16%)

10/5/18 DownDetector

Problems at Amazon Web Services Amazon Web Services is having issues since 3:16 PM EDT. Most reported problems:

  • Log-in (40%)
  • S3 (33%)
  • EC2 (26%)

 

Other Platforms

10/31/18 VMware Cloud on AWS – SDDC provisioning failing in US-WEST and US-EAST Region VMware Cloud on AWS is experiencing failures when provisioning SDDCs in the US-WEST region. SDDC provisioning in the US-WEST region may fail. Start time: Oct 31, 2018 10:35 PM UTC End Time: Nov 1, 2018 04:59 AM UTC

10/30/18 VMware Cloud – Backend Service Intermittent Availability Issue VMware Cloud backend services are experiencing an intermittent availability issue. User may not be able to access the service or experiencing trouble when logging into the service. Start Time: October 30, 2018 11:25 AM UTC End Time: October 30, 2018 11:30 AM UTC

10/29/18 Europe (Rot) [neo-eu1] – Service Advisory Since approximately 13:14 UTC on 29 Oct 2018, customers may have experienced a disruption on the SAP Cloud Platform. Help Portal (help.sap.com) may be unavailable. End time 13:50 UTC

10/28/18 VMware Cloud backend service Availability issue VMware Cloud backend services are experiencing Availability issue. User may not be able to access the service or experiencing trouble when logging into the service. Start Time: October 28, 2018 02:25 PM UTC End Time: October 28, 2018 03:57 PM UTC

10/28/18 US East (Ashburn) [neo-us1] – Service Advisory Since approximately 15:00 UTC on 27 Oct 2018, customers may have experienced a disruption on the SAP Cloud Platform. Lifecycle management operations for Java applications may not be possible. End time  09:12 UTC

10/28/18 Problems at Go Daddy Go Daddy is having issues since 5:45 PM EDT.

10/26/18 VMware Kubernetes Engine – Intermittent Cluster Provisioning Issues VMware Kubernetes Engine Service is experiencing a cluster creation and deletion issue in the US-East-1, US-West-2 and EU-West-1 regions. Users may experience failures in cluster creation and/or deletion. Start Time: October 26, 2018 01:05 PM UTC End Time: October 26, 2018 05:22 PM UTC

10/25/18 VMware Kubernetes Engine – Intermittent Cluster Creation Issues  VMware Kubernetes Engine Service is experiencing a cluster creation and deletion issue due to an issue with our compute provider in the US-East-1, US-West-2 and EU-West-1 regions. Impact: Users are unable to create/delete clusters in us-east-1 region. Start Time: October 25, 2018 04:55 PM UTC End Time: October 25, 2018 07:57 PM UTC

10/23/18 Google Cloud SQL Incident #18004

We’ve received a report of an issue with Google Cloud SQL as of Tuesday, 2018-10-23 14:36 US/Pacific. Affected customers may experience increased latency on Google Cloud SQL connections from App Engine instances in us-central1. Lasting 2 hours 46 minutes

10/22/18 VMware Cloud backend service Availability issue VMware Cloud backend services are experiencing Availability issue. Impact: User may not be able to login to the consoles of our VMware Cloud Services. Existing workloads are not impacted. Start Time: October 22, 2018 09:30 AM UTC End Time: October 22, 2018 12:10 PM UTC 

10/22/18 Google Cloud Networking Incident #18017 We are experiencing an issue with packet loss for Google Cloud VPN, Cloud Interconnect, and Cloud Router beginning at Monday, 2018-10-22 13:42 US/Pacific, lasting 59 minutes

10/21/18 GitHub Incident At 22:52 UTC on October 21, routine maintenance work to replace failing 100G optical equipment resulted in the loss of connectivity between our US East Coast network hub and our primary US East Coast data center. Connectivity between these locations was restored in 43 seconds, but this brief outage triggered a chain of events that led to 24 hours and 11 minutes of service degradation.

10/17/18 VMware Kubernetes Engine – New User Invitation Link Invalid New users are receiving an invalid invitation link. The VMware Kubernetes Engine Service is operational. Existing users and workloads are not impacted. Impact: New user onboarding is not working properly.

10/16/18 SAP Cloud Platform US West (Chandler) [neo-us2] – Service Advisory Since approximately 08:32 UTC on 16 Oct 2018, customers may have experienced a disruption on the SAP Cloud Platform. Impact:
– Applications and services may be unavailable

10/11/18 Google Cloud Networking Incident #18016 On Thursday 11 October 2018, a section of Google’s network that includes part of us-central1-c lost connectivity to the Google network backbone that connects to the public internet for a duration of 41 minutes.

10/11/18 SAP Cloud Platform Europe (Rot) [cf-eu1] – Service Advisory Since approximately 11:04 UTC on 11 Oct 2018, customers may have experienced a disruption on the SAP Cloud Platform. Impact:
– Lifecycle management operations may be unavailable
– -Already started application are not affected

Europe (Rot) [cf-eu1] – Service Advisory Since approximately 07:47 UTC on 11 Oct 2018, customers may have experienced a disruption on the SAP Cloud Platform. Impact:
– Applications and services may be unavailable

10/10/18 Problems at Go Daddy Go Daddy is having issues since 5:45 PM EDT.

10/9/18 SAP Cloud Platform Canada (Toronto) [neo-ca1] – Service Advisory  Since approximately 05:13 UTC on 09 Oct 2018, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Applications and services may be unavailable 

10/8/18 SAP Cloud Platform US West (Chandler) [neo-us2] – Service Advisory Since approximately 08:53 UTC on 08 Oct 2018, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Applications and services may be unavailable 

10/7/18 SAP Cloud Platform Europe (Rot) [neo-eu1] – Service Advisory Since approximately 01:12 UTC on 07 Oct 2018, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Applications and services may be unavailable 

10/5/18 SAP Cloud Platform China (Shanghai) [neo-cn1] – Service Advisory Since approximately 19:02 UTC on 04 Oct 2018, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Portal service may be unavailable 

10/3/18 SAP Cloud Platform Europe (Amsterdam) [neo-eu3] – Service Advisory Since approximately 02:22 UTC on 03 Oct 2018, customers may have experienced a disruption on the SAP Cloud Platform. Impact: Applications and services may be unavailable

10/1/18 VMware Kubernetes Engine Cluster creation issue VMware Kubernetes Engine is currently experiencing a degradation in service. Some cluster creations and creation of new worker nodes is slow or failing. Impact: Users may not be able to create cluster. Existing workload and console login is not impacted

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