InfiniteApp Cloud - VDI

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Overview - InfiniteApp Cloud - Virtual Desktop Infrastructure

With our unique InfiniteApp Cloud VDI plan, your organization can give each user or power user their own Virtual Dedicated Desktop. The plan includes redundant Active Directory Controllers and a Virtual Dedicated File Server. If you have a mix of power users and standard users, add a Virtual Terminal Server to your environment for just $4.99/user. Whether they use a Virtual Dedicated Desktop or Virtual Terminal Server, users simply login to a web page on a Virtual Dedicated Connection Broker.

Your users will get the finest desktop experience using features like:

InfiniteApp Cloud - VDI plans are easy to manage. Using Linked-Clone technology, install patches and software on just one image, and every desktop in your environment is immediately upgraded. Have the system automatically create new desktops when users join your organization.

InfiniteApp Cloud plans enable you to purchase pools of resources, share them among your servers, and prioritize their access to those resources. With our cloud hosting plans, you can let your servers share excess RAM and CPU, giving you the flexibility of provisioning much larger servers.

Configure your servers with between 1 and 8 2.53 Ghz virtual CPUs, shared on hosts operating, on average, below 30% CPU utilization. Provision VMs with up to 16 GB of RAM. Other features include: Virtual KVM, Virtual CD/DVD & Floppy, and Virtual Power Buttons. These features let you stay in control just like you were sitting in front of a physical server.

With Infinitely Virtual�s Cloud Server, you are always protected. Our revolutionary Enterprise Virtualization Environment (E.V.E.)^TM, with features like a clustered NetApp SAN with RAID-DP, VMware HA clustering, and clustered enterprise firewalls, guarantees 100% uptime. We also backup your servers nightly by taking application-consistent snapshots.

Infinitely Virtual consistently monitors every server in our environment and alerts you when your server is exceeding operational norms. We provide you with 24/7 service and guarantee incredible performance for your Cloud Server. Find out what our customers are saying about Infinitely Virtual: Our Success Stories.

Options - InfiniteApp Cloud - Virtual Desktop Infrastructure

Infinitely Virtual's InfiniteApp Cloud VDI plans offer unique options not available from other providers. If you have any questions, please do not hesitate to contact a sales engineer by calling (866) 257-8455.

Basic Options

Desktops: Add Windows desktops to your cloud for just $6.99/desktop.
Add desktops to your plan for just the cost of licensing Windows and InfiniteApp. Be sure to add enough CPU, RAM and storage to accommodate all of the VMs in your InfiniteApp Cloud plan.

CPU Reserved: Share up to 150 Ghz processing power among your servers in 1 Ghz increments for just $14.99/Ghz.
Defines the amount of processing power reserved for your environment, and unavailable to any other customers.

RAM Reserved: Reserve up to 50 GB RAM for your servers in 1 GB increments for just $19.99/GB.
Defines the amount of processing RAM reserved for your environment, and unavailable to any other customers. You may provision servers with as much as double your reserved RAM.

Storage: Share up to 5 TB storage among your servers in 10 GB increments for just $1/GB.
Defines the amount of total disk space your servers may consume.

Bandwidth: Share up to 20 TB monthly data transfer among your servers in 1 TB increments for just $29.99/TB.
Defines the amount of monthly data transfer to and from the Internet in any calendar month. In multiserver configurations, data transferred between servers are not considered part of this monthly data transfer.

Microsoft Office Options

Microsoft Office Standard: $13.99/month per user
Microsoft Office Professional: $15.99/month per user

We offer our customers the choice between Microsoft Office 2003, 2007 or 2010.

Microsoft Office Professional Plus 2010
Requires a minimum of a 20 GB boot disk
- Word 2010
- Excel 2010
- PowerPoint 2010
- Outlook 2010
- OneNote 2010
- Publisher 2010
- Access 2010
- InfoPath 2010
- SharePoint Workspace 2010
Microsoft Office Standard 2010
Requires a minimum of a 20 GB boot disk
- Word 2010
- Excel 2010
- PowerPoint 2010
- Publisher 2010
- Outlook 2010
- OneNote 2010
Microsoft Office Professional Plus 2007
Requires a minimum of a 20 GB boot disk
- Word 2007
- Excel 2007
- PowerPoint 2007
- Outlook 2007
- OneNote 2007
- Publisher 2007
- Access 2007
- InfoPath 2007
Microsoft Office Standard 2007
Requires a minimum of a 20 GB boot disk
- Word 2007
- Excel 2007
- PowerPoint 2007
- Publisher 2007
- Outlook 2007
- OneNote 2007

Additional User Licensing Options

Add terminal servers or an Exchange Server to your environment. Just select the appropriate licensing:

Remote Desktop User | $4.99/user
Exchange Server | $4.99/user
Blackberry Enterprise Server | $9.95/user
Office Standard | $13.99/user
Office Professional | $15.99/user

Additional Server Licensing Options

License your servers on a monthly subscription basis.

Windows Server Standard | $1.99/server
Windows Server Enterprise | $14.99/server
SQL Server Web Edition | $4.99/server
SQL Server Standard Edition | $99.99/server
McAfee Endpoint Protection | $2.99/server

Network Options

PPTP VPN: enable users to connect to your file server directly with VPN for just $1/user
With our pptp vpn option, you can simply connect using Microsoft Window's built in vpn software, open, modify and save files using applications on any Internet connected computer.

Site-to-Site IPSec VPN: connect one or more locations to your private vlan for $24.99/month per site.
This unique feature allows us to place your virtual servers inside your office network.

Support IP printing and scanning
Enable everyone at the office to securely share files without configuring pptp vpn
Join Windows XP, Vista and 7 Professional to an Active Directory
Join your virtual server to your office Active Directory

A virtual private network (VPN) is a network that uses a public telecommunication infrastructure, such as the Internet, to provide remote offices or individual users with secure access to their organization's network. It aims to avoid an expensive system of owned or leased lines that can only be used by one organization. The goal of a VPN is to provide the organization with the same, secure capabilities, but at a much lower cost.

It encapsulates data transfers between two or more networked devices not on the same private network so as to keep the transferred data private from other devices on one or more intervening local or wide area networks. There are many different classifications, implementations, and uses for VPNs.

Support Options

Basic Support: Included
Basic Support is included with every plan, and it features:

24x7 phone and web support
Complete case management system to ensure that all issues are resolved in a timely manner
Includes support for:
- Proper functioning of virtual hardware
- Proper functioning of operating systems provided by Infinitely Virtual
- Support connecting to servers using vSphere, remote desktop, vnc, ssh, http and Outlook
- Data Restore, limited to no more that 3 restores in any given 6 months
- Managed firewall service includes unlimited rules changes

Basic+ Support: $9.99/month per user
Basic+ Support includes all of the features of Basic Support plus the following:

Software installation
User management
File system permissions management
Unlimited data restores

Premium Support: $39.99/month per user
Premium Support includes all of the features of Basic Support plus the following:

Software installation
System customization, including:
- Setting group policies
- Creating login scripts
- Configuring file sharing & security
- Configuring Exchange public folders
- Creating distribution lists
System migration, limited to:
- Data consuming no more than 100 GB of disk space for each 10 users
- 1 local server for each 10 users
- Supported Operating Systems
  - Windows 2000, 2003, 2008
  - Exchange 2003, 2007
  - SQL 2005, 2008
Comprehensive technical support
Unlimited data restores

Premium+ Support: $84.99/month per user
Premium+ Support includes all of the features of Premium and Basic Support plus the following:

Remote hands support for users' individual computers, limited to:
- Supported operating systems
- Computers must have up-to-date antivirus / malware protection
- Equipment may be no older than 4 years
Complete system migration, limited to:
- 1 local server for each 10 users
- Supported operating systems
Remote hands support for local servers, limited to
- Supported operating systems
- Equipment may be no older than 4 years
- Servers must have up-to-date antivirus / malware protection
Remote hands support for local networking equipment, limited to:
- 1 physical site for each 10 users
- Equipment may be no older than 4 years
Network consulting

Other limits may apply. Speak with your sales engineer for details.

Payment Options

You may choose to purchase either an annual plan or a monthly plan. Annual plans come with a 10% discount.

Technology - InfiniteApp Cloud - Virtual Desktop Infrastructure

Basic Building Block
The basic building block of every plan is our revolutionary VMware based Virtual Dedicated Server (VDS) running on our exclusive Enterprise Virtualization Environment (E.V.E.)^TM. Our Virtual Dedicated Servers are unique in that they are both virtual, consuming shared resources across our massive E.V.E., and dedicated, giving customers complete control over the operating system. Our Cloud Hosting plans enable you to economically share resources among your Virtual Dedicated Servers.

What is our InfiniteApp Cloud Hosting - VDI plan?
Infinitely Virtual's engineering staff builds a complete infrastructure, including redundant Active Directory Controllers, a Virtual Dedicated File Server, a Virtual Dedicated Connection Broker and a Virtual Dedicated Desktop template. Simply customize your template, and the connection broker will automatically provision a Virtual Dedicated Desktop for each of your users using Linked Clones technology.

From a web page, users are automatically connected to their desktop. With InfiniteApp, your users get the "desktop experience" they expect:

Distributed Resource Scheduling
Once you have all of your servers sharing overcommitted resources, you may want to prioritize your servers' access to those resources. That is where DRS comes in. With Distributed Resource Scheduling, you will have the ability to reserve resources for individual servers or pools of servers or set scheduling priority for individual servers or pools of servers. This gives you a fine level of control over how all of your servers consume CPU and RAM. For more information on VMware DRS, please see Virtualization Layer: DRS, vMotion & VMware HA.

Server Options
With this Cloud plan, you will have the ability to create additional servers using any of the following methods:

Install from Infinitely Virtual templates
- Windows Server
- Ubuntu Linux
- Debian Linux
- CentOS Linux
Install from Turnkey Linux appliances
Upload virtual machines
Upload VMware Virtual Appliances
Self-Install any supported operating system

Choose between self-licensing or using our Microsoft SPLA licensing for nearly any Microsoft product.

Includes the Best Network Management Team
Cloud Hosting customers have the option of having their VMs placed in managed private VLANs protected by our vShield firewall, managed 24/7 by our network management team.

Better than Dedicated Server Access with vCloud Director
With our vCloud Director enabled plans, interact with your Virtual Dedicated Server from Infinitely Virtual like you were sitting in front of your server. A serious limitation of dedicated servers is that you cannot see the console, insert a CD in the drive or power cycle the server without remote hands. Until now, these were limitations that customers had to tolerate to get the performance their applications required. Our VDS plans feature:

With these unique features, you can interact with your server whether or not the operating system is running. If you accidentally lock yourself out of VNC or remote desktop by modifying the firewall settings, you can easily connect to our Virtual KVM and let yourself back in. If you want to insert a CD, DVD or floppy, just access our Virtual CD/DVD & Floppy feature. And if for any reason the server won't restart gracefully, just power it down and back up with our Virtual Power Buttons.

Is Your Dedicated Server or VPS Plan Clustered?
We define the standard for fault-tolerance, guaranteeing 100% uptime. Every Virtual Dedicated Server is protected by E.V.E., with features like:

Serious Data Protection
We take data protection seriously. Every plan includes our unique data protection feature. Every server in our environment is backed up nightly by taking a point-in-time snapshot of the entire datastore. Unlike our competitors who take crash-consistent snapshots of their customers' servers, we take application-consistent snapshots. We retain daily backups for 7 days and weekly backups for 4 weeks.

Our Process:

Instruct the VSS aware applications on each VM to quiesce all transactions, including:
- Exchange Server
- Microsoft SQL Server
Instruct the VM to quiesce all disk transactions, creating a VM level snapshot
Take snapshot of underlying datastore
Delete VM level snapshot

Free SNMP Monitoring
To ensure the best possible performance, we give our customers free SNMP monitoring. Every server in our environment is monitored by our enterprise NMS. We constantly monitor CPU usage, RAM usage and disk usage, and if your server exceeds our norms, we notify you so you can take corrective action.

Learn More About E.V.E.
Learn more about our exclusive Enterprise Virtualization Environment^TM and how it sets us apart from the competition. When selecting a hosting solution, there is only one question you should ask, "Is this plan hosted on E.V.E.?"

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