InfiniteApp - Application Virtualization

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Overview - InfiniteApp - Application Virtualization

InfiniteApp is our application virtualization platform. Stream applications from the cloud; save data in the cloud or on your local computer. Access your applications and data from Windows, Linux, Mac, iPad or Android devices. Your users will get the finest desktop experience using features like:

"I have noticed a big difference in certain things, I can actually scroll down a PDF document. Moving of images (i.e. lines and graphs) in excel is so smooth now. I will get some more people testing it and if the feedback is as positive as mine we might rollout it out to the other terminal server," Michael Thorn.

With Infinitely Virtual�s Cloud Server, you are always protected. Our revolutionary Enterprise Virtualization Environment (E.V.E.)^TM, with features like a clustered NetApp SAN with RAID-DP, VMware HA clustering, and clustered enterprise firewalls, guarantees 100% uptime. We also backup your servers nightly by taking application-consistent snapshots.

Dedicated Edition - Virtual Hardware
Configure your servers with between 1 and 12 2.53 Ghz virtual CPUs, shared on hosts operating, on average, below 30% CPU utilization. Provision VMs with up to 32 GB of RAM. Other features include: Virtual KVM, Virtual CD/DVD & Floppy, and Virtual Power Buttons. These features let you stay in control just like you were sitting in front of a physical server.

Dedicated Edition - Free SNMP Monitoring
Infinitely Virtual consistently monitors every server in our environment and alerts you when your server is exceeding operational norms. We provide you with 24/7 service and guarantee incredible performance for your Cloud Server. Find out what our customers are saying about Infinitely Virtual: Our Success Stories.

Options - InfiniteApp - Application Virtualization

Infinitely Virtual's InfiniteApp - Application Virtualization plans are Infinitely Scalable - more customizable than any other plans in the industry. If you have any questions, please do not hesitate to contact a sales engineer by calling (866) 257-8455.

Business Edition - Basic Options

Users: support up to 100 users for just $14.99/month per user.
InfiniteApp Business Edition is a multi-user plan that allows application and data sharing. Each plan is licensed for a specific number of users. Licensing is not based on concurrent users - each user account requires a license.

Personal & Business Edition - Basic Options

Storage: provision plans with up to a 100 GB data disk in 1 GB increments for just $1.00/month.

We provision our InfiniteApp plans with storage for file sharing. You may add disk space any time.

Personal & Business Edition - Microsoft Office Options (suite)

Microsoft Office Standard: $13.99/month per user
Microsoft Office Professional: $15.99/month per user

Microsoft Office Professional Plus 2013
- Word 2013
- Excel 2013
- PowerPoint 2013
- Outlook 2013
- OneNote 2013
- Publisher 2013
- Access 2013
- InfoPath 2013
- SharePoint Workspace 2013
Microsoft Office Standard 2013
- Word 2013
- Excel 2013
- PowerPoint 2013
- Publisher 2013
- Outlook 2013
- OneNote 2013
Microsoft Office Professional Plus 2010
- Word 2010
- Excel 2010
- PowerPoint 2010
- Outlook 2010
- OneNote 2010
- Publisher 2010
- Access 2010
- InfoPath 2010
- SharePoint Workspace 2010
Microsoft Office Standard 2010
- Word 2010
- Excel 2010
- PowerPoint 2010
- Publisher 2010
- Outlook 2010
- OneNote 2010

Personal & Business Edition - Microsoft Office Options (a la carte)

Microsoft Word: $6.19/month per user
Microsoft Excel: $6.19/month per user
Microsoft Access: $6.19/month per user
Microsoft Publisher: $4.39/month per user
Microsoft Outlook: $2.69/month per user

Dedicated Edition - Basic Options

Users: support up to 100 users for just $11.99/month per user.
InfiniteApp Dedicated Edition is a multi-user plan that allows application and data sharing. Each plan is licensed for a specific number of users. Licensing is not based on concurrent users - each user account requires a license.

RAM: provision up to 32 GB of RAM to any server in 128 MB increments for just $2.99/month.
Server plans each come standard with a specific amount of RAM dedicated to that server. In many cases RAM is the component that most affects performance. When servers have less memory than is required to execute operating system and application instructions, that information is instead stored in a pagefile or swap partition. This paging is what leads to poor performance. To avoid this, ensure you have enough RAM for your application. If you are not sure how much to get, don't worry. You can always add RAM to your server; upgrades require just a server reboot.

CPU Cores: provision up to 12x 2.53 Ghz cores to any server in 1 core increments for just $7.99/month.
Each Cloud Server is provisioned with a specific number of 2.53 Ghz cpu cores. These are the servers' processors. CPUs, after RAM, are the next most important component to performance. You may add cores to your server at any time. Core upgrade require just a reboot.

Boot Disk: provision servers with up to a 500 GB boot disk (15k FC/SAS) in 1 GB increments for just $1.00/month.
A boot disk is the first virtual hard drive in a virtual server. It stores the operating system and all applications for the server. It is critical that the hard drive is large enough for all of your applications and data. If available disk space runs below 20%, it is likely that server performance will suffer. You may add disk space to a server's boot disk any time, in some cases without needing to even restart the server. All boot disks are high-performance Fibre-Channel or SAS 15k RPM based storage. Price includes both local and offsite backup.

SATA Disk: add low-cost storage to your server, up to 2 TB, in 10 GB increments for just $3.00/month
SATA Disk is added to a server as a separate virtual hard drive based on 7.2k RPM SATA storage. Price includes both local and offsite backup.

Dedicated Edition - Additional Disk Options

2nd, 3rd and 4th Disks: provision servers with up to 4x 500 GB disks in 1 GB increments for just $1.00/month.
Add up to 3 virtual hard drives to any plan. While this is not necessary for many configurations, specific applications benefit a great deal from having multiple disks. In most cases non-boot disks can be increased in size without any disruption in service.

Dedicated Edition - IIS / SQL Options

Our goal is to deliver you a Cloud Server that matches your requirements exactly. For this reason, you may choose to among the following options:

Do not install IIS or SQL
- if you do not intend to use this server as either an web server or sql server, we will install a base image of Windows without either Internet Information Services or any version SQL Server
Install IIS / Do not install SQL
- If you plan to use the server as a web server, but you don't intend to use SQL, this option may be the best. We will install and configure Internet Information Services without installing any version of SQL.
Microsoft SQL Server 2005 Standard Edition: $49.99/month
- We install both IIS and Microsoft SQL Server 2005 Standard Edition
- SQL Server 2005 Standard Edition requires the installation of Internet Information Services
Microsoft SQL Server 2008 Express Edition
- We install both IIS and Microsoft SQL Server 2008 Express Edition
- SQL Server 2008 Express Edition requires the installation of Internet Information Services
- Utilizes no more than 1 CPU and 1 GB RAM
- Maximum database size is 10 GB
Microsoft SQL Server 2008 Web Edition: $4.99/month
- We install both IIS and Microsoft SQL Server 2008 Web Edition
- SQL Server 2008 Web Edition requires the installation of Internet Information Services
Microsoft SQL Server 2008 Standard Edition: $49.99/month
- We install both IIS and Microsoft SQL Server 2008 Standard Edition
- SQL Server 2008 Standard Edition requires the installation of Internet Information Services
Microsoft SQL Server 2012 Express Edition
- We install both IIS and Microsoft SQL Server 2012 Express Edition
- SQL Server 2012 Express Edition requires the installation of Internet Information Services
- Utilizes no more than 1 CPU and 1 GB RAM
- Maximum database size is 10 GB
Microsoft SQL Server 2012 Web Edition: $4.99/month
- We install both IIS and Microsoft SQL Server 2012 Web Edition
- SQL Server 2012 Web Edition requires the installation of Internet Information Services
Microsoft SQL Server 2012 Standard Edition: $49.99/month
- We install both IIS and Microsoft SQL Server 2012 Standard Edition
- SQL Server 2012 Standard Edition requires the installation of Internet Information Services
MySQL 5.1
- We install both IIS and MySQL 5.1

Dedicated Edition - Microsoft Office Options (suite)

Microsoft Office Standard: $13.99/month per user
Microsoft Office Professional: $15.99/month per user

We offer our customers the choice between Microsoft Office 2003, 2007 or 2010.

Microsoft Office Professional Plus 2010
- Word 2010
- Excel 2010
- PowerPoint 2010
- Outlook 2010
- OneNote 2010
- Publisher 2010
- Access 2010
- InfoPath 2010
- SharePoint Workspace 2010
Microsoft Office Standard 2010
- Word 2010
- Excel 2010
- PowerPoint 2010
- Publisher 2010
- Outlook 2010
- OneNote 2010
Microsoft Office Professional Plus 2007
- Word 2007
- Excel 2007
- PowerPoint 2007
- Outlook 2007
- OneNote 2007
- Publisher 2007
- Access 2007
- InfoPath 2007
Microsoft Office Standard 2007
- Word 2007
- Excel 2007
- PowerPoint 2007
- Publisher 2007
- Outlook 2007
- OneNote 2007
Microsoft Office Professional Plus 2003
- Word 2003
- Excel 2003
- PowerPoint 2003
- Outlook 2003
- Publisher 2003
- Access 2003
Microsoft Office Standard 2003
- Word 2003
- Excel 2003
- PowerPoint 2003
- Outlook 2003
- Publisher 2003
- Access 2003

Dedicated Edition - Microsoft Office Options (a la carte)

Microsoft Word 2010: $6.19/month per user
Microsoft Excel 2010: $6.19/month per user
Microsoft Access 2010: $6.19/month per user
Microsoft Publisher 2010: $4.39/month per user
Microsoft Outlook 2010: $2.69/month per user

Dedicated Edition - Microsoft Visio Options

Microsoft Visio Standard: $7.99/month per user
Microsoft Visio Professional: $15.99/month per user
Microsoft Visio Premium: $29.99/month per user

Requires a minimum of a 20 GB boot disk. We offer our customers the choice between:

Microsoft Visio Premium 2010
Microsoft Visio Professional 2010
Microsoft Visio Standard 2010
Microsoft Visio Professional 2007
Microsoft Visio Standard 2007

Dedicated Edition - Security Options

McAfee Endpoint Protection: $2.99/month
McAfee SaaS Endpoint Protection Suite (formerly Total Protection Service) delivers essential protection from viruses, spyware, web threats, and hacker attacks. SaaS Endpoint Protection Suite automates your online defenses, lowers costs, and streamlines security deployments, updates, upgrades, and management � all through the online McAfee SecurityCenter.

Dedicated Edition - Additional Options

Dell RemoteScan: $9.99/month per scanning station
Dell RemoteScan� provides hassle-free desktop scanner connectivity for thousands of companies across various industries in nearly 120 countries, with more than one billion documents scanned worldwide.

Dell RemoteScan is the most stable, secure and seamless software solution for image acquisition in hosted environments.

Scan into any application on any server
Works with any imaging device, all TWAIN or WIA scanners, RDP and ICA

Bandwidth: allocate up to 4 TB monthly data transfer in 500 GB increments for just $14.99/month.
Bandwidth or monthly data transfer is the amount of data transferred to or from the Internet in any calendar month. Each plan comes with a specific amount of bandwidth - some unlimited. In multiserver configurations, data transferred between servers are not considered part of this monthly data transfer.

Dedicated Edition - Support Options

Basic Support: Included
Basic Support is included with every plan, and it features:

24x7 phone and web support
Complete case management system to ensure that all issues are resolved in a timely manner
Includes support for:
- Proper functioning of virtual hardware
- Proper functioning of operating systems provided by Infinitely Virtual
- Support connecting to servers using vSphere, remote desktop, vnc, ssh, http and Outlook
- Data Restore, limited to no more that 3 restores in any given 6 months
- Managed firewall service includes unlimited rules changes

Basic+ Support: $9.99/month per user
Basic+ Support includes all of the features of Basic Support plus the following:

Software installation
User management
File system permissions management
Unlimited data restores

Premium Support: $39.99/month per user
Premium Support includes all of the features of Basic Support plus the following:

Software installation
System customization, including:
- Setting group policies
- Creating login scripts
- Configuring file sharing & security
- Configuring Exchange public folders
- Creating distribution lists
System migration, limited to:
- Data consuming no more than 100 GB of disk space for each 10 users
- 1 local server for each 10 users
- Supported Operating Systems
  - Windows 2000, 2003, 2008
  - Exchange 2003, 2007
  - SQL 2005, 2008
Comprehensive technical support
Unlimited data restores

Premium+ Support: $84.99/month per user
Premium+ Support includes all of the features of Premium and Basic Support plus the following:

Remote hands support for users' individual computers, limited to:
- Supported operating systems
- Computers must have up-to-date antivirus / malware protection
- Equipment may be no older than 4 years
Complete system migration, limited to:
- 1 local server for each 10 users
- Supported operating systems
Remote hands support for local servers, limited to
- Supported operating systems
- Equipment may be no older than 4 years
- Servers must have up-to-date antivirus / malware protection
Remote hands support for local networking equipment, limited to:
- 1 physical site for each 10 users
- Equipment may be no older than 4 years
Network consulting

Other limits may apply. Speak with your sales engineer for details.

All Editions - Payment Options

You may choose to purchase either an annual plan or a monthly plan. Annual plans come with a 10% discount.

Other limits may apply. Speak with your sales engineer for details.

Technology - InfiniteApp - Application Virtualization

Basic Building Block
The basic building block of every plan is our revolutionary VMware based Virtual Dedicated Server (VDS) running on our exclusive Enterprise Virtualization Environment (E.V.E.)^TM. Our Virtual Dedicated Servers are unique in that they are both virtual, consuming shared resources across our massive E.V.E., and dedicated, giving customers complete control over the operating system. Our Cloud Hosting plans enable you to economically share resources among your Virtual Dedicated Servers.

What is our InfiniteApp - Application Virtualization plan?
We stream your applications directly to your desktop from our cloud. Simply select the application you want to run from our InfiniteApp website, and the application appears on your desktop, like opening an application on your local computer. With InfiniteApp, your get the "desktop experience" you expect:

InfiniteApp Dedicated Edition

What is InfiniteApp Dedicated Edition?
You get all the features of our InfiniteApp Personal or Business Editions, but instead of running your applications on a shared environment, you run them on a Windows Virtual Dedicated Server. Every server has a virtual CPU, virtual RAM, virtual system board and bios, virtual network interface card, and virtual hard drives. We install Windows 2003 or Windows 2008 on this virtual hardware, and we give you access to the administrator account. With this, you can modify the installation of Windows in any way you require, install any software, and manage the server just like you purchased it directly from HP or Dell.

Dedicated Server Performance
Infinitely Virtual VDS plans feature the industry's highest performance. Every server has between 1 and 8 2.53 Ghz virtual CPUs, shared on hosts operating, on average, below 30% CPU utilization. This means that an any given point in time, your server will have the ability to utilize all 2.53 Ghz of your CPU cores. We ensure that every server is backed by 100% of the RAM included in their plan, up to 16 GB. Servers are connected to our virtual switch infrastructure at 1 Gbps, and Internet connectivity is 100 Mbps. Most importantly, our servers are stored on our NetApp SAN with 15k fibre-channel disks, ensuring the highest disk performance in the industry.

Infinitely Scalable Servers
One of the unique advantages of Virtual Dedicated Servers vis-à-vis dedicated servers is their ability to be upgraded in very small increments without having to reinstall the server's operating system or applications. We offer our customers the ability to upgrade any aspect of their server in tiny increments.

Add 2.5 Ghz CPU Cores - up to 12 cores
Add RAM in increments of 125 MB - up to 32 GB
Add disk space in increments of 1 GB - up to 1 TB
Add monthly transfer in increments of 500 GB - up to 4 TB

This enables you to scale your server as your needs grow without disrupting your users.

Better than Dedicated Server Access with vCloud Director
With our vCloud Director enabled plans, interact with your Virtual Dedicated Server from Infinitely Virtual like you were sitting in front of your server. A serious limitation of dedicated servers is that you cannot see the console, insert a CD in the drive or power cycle the server without remote hands. Until now, these were limitations that customers had to tolerate to get the performance their applications required. Our VDS plans feature:

With these unique features, you can interact with your server whether or not the operating system is running. If you accidentally lock yourself out of VNC or remote desktop by modifying the firewall settings, you can easily connect to our Virtual KVM and let yourself back in. If you want to insert a CD, DVD or floppy, just access our Virtual CD/DVD & Floppy feature. And if for any reason the server won't restart gracefully, just power it down and back up with our Virtual Power Buttons.

Is Your Dedicated Server or VPS Plan Clustered?
We define the standard for fault-tolerance, guaranteeing 100% uptime. Every Virtual Dedicated Server is protected by E.V.E., with features like:

Includes the Best Network Management Team
Cloud Hosting customers have the option of having their VMs placed in managed private VLANs protected by our vShield firewall, managed 24/7 by our network management team.

Serious Data Protection
We take data protection seriously. Every plan includes our unique data protection feature. Every server in our environment is backed up nightly by taking a point-in-time snapshot of the entire datastore. Unlike our competitors who take crash-consistent snapshots of their customers' servers, we take application-consistent snapshots. We retain daily backups for 7 days and weekly backups for 4 weeks.

Our Process:

Instruct the VSS aware applications on each VM to quiesce all transactions, including:
- Exchange Server
- Microsoft SQL Server
Instruct the VM to quiesce all disk transactions, creating a VM level snapshot
Take snapshot of underlying datastore
Delete VM level snapshot

Free SNMP Monitoring
To ensure the best possible performance, we give our customers free SNMP monitoring. Every server in our environment is monitored by our enterprise NMS. We constantly monitor CPU usage, RAM usage and disk usage, and if your server exceeds our norms, we notify you so you can take corrective action.

Learn More About E.V.E.
Learn more about our exclusive Enterprise Virtualization Environment^TM and how it sets us apart from the competition. When selecting a hosting solution, there is only one question you should ask, "Is this plan hosted on E.V.E.?"

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