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System Status: Operational with Exceptions

09/19/2016   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal vCloud Director vCloud Director is operating normally.
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Impaired Internet Connectivity Internet connectivity is impaired

Notes: Some customers report slow or inconsistent connectivity. This appears to be related to Internet connectivity.

System Status: Operational with Exceptions

09/16/2016   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal vCloud Director vCloud Director is operating normally.
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Impaired Internet Connectivity Internet connectivity is impaired. Cogent peering administratively down.

Notes: After taking down the Cogent peering, the majority of customers are normalized. A handful of customers are experiencing slower performance due to suboptimal paths over the Internet.

System Status: Operational

01/02/2016   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal vCloud Director vCloud Director is operating normally.
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally

Notes: The Los Angeles Firewall cluster is up and operating normally. The upgrade was successful.

System Status: Operational with Exceptions

01/02/2016   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal vCloud Director vCloud Director is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Offline Firewall Clusters LA cluster down due to planned maintenance; Boston cluster operating normally
Normal Internet Connectivity Internet connectivity is operating normally

Notes: The firewall cluster is down in Los Angeles due to planned maintenance. We expect the system to be back online in 20 to 30 minutes.

System Status: Operational

12/26/2015   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal vCloud Director vCloud Director is operating normally.
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally

Notes: The Boston Firewall cluster is up and operating normally. The upgrade was successful.

System Status: Operational with Exceptions

12/26/2015   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal vCloud Director vCloud Director is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Offline Firewall Clusters Boston cluster down due to planned maintenance; LA cluster operating normally
Normal Internet Connectivity Internet connectivity is operating normally

Notes: The firewall cluster is down in Boston due to planned maintenance. We expect the system to be back online in 20 to 30 minutes.

System Status: Operational

11/02/2015   |   0

Status System Notes
Normal vCenter vCenter is operating normally.
Normal vCloud Director vCloud Director is operating normally.
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: vCenter has been fully repaired.

System Status: Operational with Exceptions

11/02/2015   |   0

Status System Notes
Offline vCenter vCenter is offline for emergency maintenance.
Offline vCloud Director vCloud Director is offline due to vCenter emergency maintenance.
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: vCenter is offline – the redundant drive is being replaced.

System Status: Operational with Exceptions

10/29/2015   |   0

Status System Notes
Online with Exceptions vCenter vCenter is online. Support is scheduling drive replacement.
Normal vCloud Director vCloud Director is operating normally.
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: vCenter is back online after repairing the boot variables.

System Status: Operational with Exceptions

10/29/2015   |   0

Status System Notes
Offline vCenter vCenter is online. Services are starting.
Offline vCloud Director vCloud Director is offline due to vCenter being offline.
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: The vCenter server is back online after repairing the boot variables. Services are starting.