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System Status: Operational with Exceptions

10/29/2015   |   0

Status System Notes
Offline vCenter vCenter is down due to a hd failure
Offline vCloud Director vCloud Director is offline due to vCenter being offline
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: While vCenter has mirrored drives, the drive failure caused an NMI. Upon reboot the server would not correctly boot into windows. We are repairing the boot variables now.

System Status: Operational

09/26/2015   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal vCloud Director vCloud Director is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: Maintenance window is closed.

System Status: Operational with Exceptions

09/26/2015   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Offline vCloud Director vCloud Director is offline for maintenance
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: We are performing planned maintenance today on vCloud Director.

System Status: Operational

05/25/2013   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal vCloud Director vCloud Director is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: Maintenance window is closed.

System Status: Operational with Exceptions

05/25/2013   |   0

Status System Notes
Offline vCenter vCenter is offline for maintenance
Offline vCloud Director vCloud Director is offline for maintenance
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: We are performing planned maintenance today on vCloud Director and vCenter.

System Status: Operational

03/15/2012   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: We have determined the root cause of the outage. We have upgraded the firmware in this cluster. This will prevent this outage from occurring in the future.

System Status: Operational with Exceptions

03/15/2012   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Impaired Firewall Clusters Firewall stopped passing traffic, passive firewall did not take over as active
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: One of our firewalls stopped passing traffic normally. The secondary firewall in that cluster did not take over. We manually failed to the secondary, and traffic has returned to normal. We are working with the manufacturer to determine the root cause. The offending firewall is currently inactive.

System Status: Operational

03/11/2012   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: After carefully reviewing logs, we believe the outage on 3/9 was due to a UDP Flood. We have subsequently tightened up our flood protection to prevent another flood from causing another outage. We are still monitoring the situation carefully.

System Status: Operational

03/09/2012   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: Connectivity has been restored to all users. We are looking into the root cause.

System Status: Operational with Exceptions

03/09/2012   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Impaired Firewall Clusters Firewall03|04 cluster stopped passing traffic
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: Connectivity to the Internet disrupted for users behind firewall03|04 cluster. We are looking into the reason behind it.