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08/07/2018   |   Tags: System Status  |   Comments (0)

System Status: Operational with Exceptions

Notes: Non-disruptive upgrade to stcl01 is complete. Beginning upgrade on stcl03 in Boston. Click Read Full Story to see entire post.
Status System
08/07/2018   |   Tags: System Status  |   Comments (0)

System Status: Operational with Exceptions

Notes: Beginning Ontap upgrade on stcl01. Click Read Full Story to see entire post.
Status System Notes
05/07/2018   |   Tags: System Status  |   Comments (0)

System Status: Operational

Notes: Website normalized. Ontap upgrade scheduled for Sunday morning. Click Read Full Story to see entire post.
Status System
05/07/2018   |   Tags: System Status  |   Comments (0)

System Status: Operational

Notes: Operations and customer systems have been normalized. Website still down; waiting on developers to determine cause. Ontap upgrade scheduled for Sunday morning. Click Read Full Story to see entire post.
Status
05/07/2018   |   Tags: System Status  |   Comments (0)

System Status: Operational with Exceptions

Notes: Admin staff is communicating with customers who have opened up cases. Website still down; waiting on developers to determine cause. NPM shows all VMs up. Some customers still reporting issues with their individual VMs. Ontap upgrade scheduled for Sunday morning. Click Read Full Story to see entire post.
05/07/2018   |   Tags: System Status  |   Comments (0)

System Status: Operational with Exceptions

Notes: Operations VMs have been returned to normal operation. Engineers are using network performance monitor to determine which servers are still down. 80% of the VMs origninally reporting down are now responding to NPM. We are finding that, while VMs are showing up in NPM, they still need to be rebooted to ensure proper operation. Efforts to…
05/07/2018   |   Tags: System Status  |   Comments (0)

System Status: Operational with Exceptions

Notes: A team is currently assigned to restoring service to Operations VMs to ensure system stability. A second team is assigned to restoring individual customer VMs. Click Read Full Story to see entire post.
Status
05/07/2018   |   Tags: System Status  |   Comments (0)

System Status: Operational with Exceptions

Notes: In Los Angeles, at approximately 11:54am PDT, one of our storage clusters has experienced an exceptional failure. stcl01-node01 reports a kernel panic, and the secondary node did not take over as designed. We are working to bring the storage components and affected VMs back online. Click Read Full Story to see entire post.
03/10/2016   |   Tags: System Status  |   Comments (0)

System Status: Operational

Status System Notes
Normal vCenter vCenter is operating…
03/10/2016   |   Tags: System Status  |   Comments (0)

System Status: Operational

Status System Notes
Normal vCenter vCenter is operating…