Overview - Dedicated Exchange Hosting

Our Dedicated Exchange Hosting plans are unlike any of our competitors. Each plan begins with at least three Virtual Dedicated Servers in a private VLAN protected by our clustered Juniper firewalls. Plans come with free user account management, access to all Active Directory and Exchange management utilities, and the unique ability to install 3rd party applications.

With a dedicated installation of Active Directory and Exchange, this plan comes with unparalleled flexibility. You get all of the benefits of running your own Exchange Server environment without any of the complexity or cost. We have unique options like our Single Active Directory / Single Sign-on and Site-to-Site IPSec VPN, giving your the ability to integrate this solution more fully with your office network.

You stay in control, anytime, anywhere. Our plan provides Virtual KVM, Virtual CD/DVD & Floppy, and Virtual Power Buttons. These features allow you to manage your servers like they were in the room with you. Install or upgrade operating systems and applications as easily as having purchased your own equipment.

A Windows Virtual Dedicated Server comes with your choice of Windows 2003 or Windows 2008 pre-installed. Login as administrator: install any Windows feature and modify the installation of Windows in any way you need. You manage the virtual server just like you would a physical server.

With Infinitely Virtual’s VDS, you are always protected. Our revolutionary Enterprise Virtualization Environment (E.V.E.)^TM, with features like a clustered NetApp SAN with RAID-DP, VMware HA clustering, and clustered enterprise firewalls, guarantees 100% uptime. We also backup your servers nightly by taking application-consistent snapshots.

Infinitely Virtual consistently monitors every server in our environment and alerts you when your server is exceeding operational norms. We provide you with 24/7 service and guarantee incredible performance for your Virtual Dedicated Server. Find out what our customers are saying about Infinitely Virtual: Our Success Stories.

Options - Dedicated Exchange Hosting

Infinitely Virtual's Dedicated Exchange Hosting plans offer unique options not available from other providers. If you have any questions, please do not hesitate to contact a sales engineer by calling (866) 257-8455.

Basic Options

User Mailboxes
Each user in a Microsoft Exchange organization requires a mailbox. Our Dedicated Exchange Hosting plans scale as large as thousands of mailboxes. While each Exchange user requires a mailbox, each user's mailbox can have unlimited email aliases. Pricing for additional mailboxes depends on plan:

Resource Mailboxes: $4.99/month
A resource mailbox is a mailbox that represents conference rooms and company equipment. Resource mailboxes can be included as resources in meeting requests, providing a simple and efficient way to manage the scheduling of resources for your organization. There are two types of resource mailboxes in Microsoft Exchange Server 2010: room and equipment. Room mailboxes are assigned to a meeting location such as a conference room, auditorium, or training room. Equipment mailboxes are assigned to a resource that is not location specific, such as a portable computer projector, microphone, or company car.

Custom resource properties are features for room or equipment mailboxes. Administrators can indicate that a resource has a specific feature by assigning the corresponding custom resource property to that resource mailbox.

Mail Storage: configure your Exchange server with up to 2 TB mail storage in 1 GB increments for just $1.00/month.
Each Dedicated Exchange Hosting plan is configured with a pool of storage that is shared among all email users. You may configure mail quotas for individual mailboxes or you can just let everyone consume as much storage as they need. Add storage to this plan any time.

†For a limited time only, Standard, Advanced and Premium plans come with 40 GB mail storage. Applies to new customers only. Expires on 1/31/2012

Anti-Spam & Email Archiving Options

All Dedicated Exchange Hosting plans come with some level of spam filtering:

Customers may upgrade their plan to any one of our Anti-Spam & Email Archiving solutions. McAfee® SaaS Email Security & Archiving Suite is a cloud-based solution that blocks more than 99 percent of spam, viruses, and other malware threats before they reach your network. It also provides unlimited in-the-cloud message archiving. And in the case of downtime or disaster, it always keeps your email backed up and available.

• Anti-Spam Premium
• Anti-Spam Premium + Email Archiving - 1 Year
• Anti-Spam Premium + Email Archiving - 7 Year

Feature	Basic |	Premium	Feature	Basic |	Premium
24x7 Monitoring			Outbound Filtering
Perimeter IP Filtering			SMTP/TLS Encryption
Zero-hour Worm Protection			Fraud Protection
Email Attack Protection			Multi-Language Filter
Admin & Reporting Portal			Triple Virus & Worm Scanning
Quarantine Management			Email Continuity
Advanced Spam Blocking			End-to-End Email Encryption
Content & Attachment Filtering
Email Archiving Features
Fully Managed Service			Unlimited Storage
Advanced Search Options			Parallel Search Technology
Real-time Data			Secure Data Transfer & Storage
Centralized Administration			Outlook Integration
Included Optional Not Available

For more information on our Anti-Spam & Email Archiving features, please see McAfee Anti-Spam, Archiving & Encryption.

Email Encryption Options

Email Encryption: send encrypted email to users anywhere on the Internet for just $1.99/month per user.
Protect your confidential outbound email without disrupting the day-to-day workflow of your employees with McAfee SaaS Email Encryption. The simple, cloud-based encryption helps to ensure secure confidential information delivery, while helping your organization to:

• Encrypt outgoing email with minimal administration
• Ensure compliance with data privacy and retention regulations
• Integrate data loss prevention strategies

Network & Security Options

Access to Network Performance Monitor: $4.99/month
Purchase this option and gain access to our NPM. View current and historical resource utilization. See events, alerts and availability reports for all of your nodes. Customers with multiple servers and plans can purchase this on just one plan and gain access to all of the servers in your account.

McAfee Endpoint Protection: Basic/Standard $8.99/month; Advanced/Premium $11.99/month
McAfee SaaS Endpoint Protection Suite (formerly Total Protection Service) delivers essential protection from viruses, spyware, web threats, and hacker attacks. SaaS Endpoint Protection Suite automates your online defenses, lowers costs, and streamlines security deployments, updates, upgrades, and management — all through the online McAfee SecurityCenter.

Single Sign-On Active Directory Integration: $24.99/month
Our exclusive Single Sign-On Active Directory Integration allows your Privately Hosted Exchange environment to integrate with the network at your office. When you login to your Windows network at the office, you will be authenticated to your email system as well. All network resources can be managed by the same Active Directory.

Additional Options

Microsoft Outlook Licenses: add Outlook licenses to those plans that don't include it for just $1.99/month per user.
Microsoft Outlook Licensing varies by plan. We currently offer customers the choice between Microsoft Outlook 2003, 2007 or 2010.

Microsoft Outlook, formerly Microsoft Office Outlook, is a personal information manager from Microsoft. The 2010 version is available both as a separate application as well as a part of the Microsoft Office suite. The current version is Microsoft Office Outlook 2010 for Windows; on April 15, 2010 Microsoft approved the RTM of Microsoft Outlook 2010. Although often used mainly as an email application, it also includes a Calendar, Task Manager, Contact Manager, note taking, a journal and web browsing.

It can be used as a stand-alone application, or can work with Microsoft Exchange Server and Microsoft Office SharePoint Server for multiple users in an organization, such as shared mailboxes and calendars, Exchange public folders, SharePoint lists and meeting schedules. There are third-party add-on applications that integrate Outlook with devices such as BlackBerry mobile phones and with other software like Office & Skype internet communication. Developers can also create their own custom software that works with Outlook and Office components using Microsoft Visual Studio. In addition, Windows Mobile devices can synchronize almost all Outlook data to Outlook Mobile.

BlackBerry Users: activate your BlackBerry on a BlackBerry Enterprise Server for just $9.95/month per blackBerry.
Add BES Users to your Privately Hosted Exchange.

BlackBerry Enterprise Server (BES) is the name of the middleware software package that is part of the BlackBerry wireless platform from Research In Motion. The software and service connects to messaging and collaboration software (Microsoft Exchange, Lotus Domino, Novell GroupWise) on enterprise networks and redirects emails and synchronize contacts and calendaring information between servers, desktop workstations, and mobile devices.

Site-to-Site IPSec VPN: connect one or more locations to your private vlan for $24.99/month per site.
This unique feature allows us to place your virtual servers inside your office network.

• Support IP printing and scanning
• Enable everyone at the office to securely share files without configuring pptp vpn
• Join Windows XP, Vista and 7 Professional to an Active Directory
• Join your virtual server to your office Active Directory

A virtual private network (VPN) is a network that uses a public telecommunication infrastructure, such as the Internet, to provide remote offices or individual users with secure access to their organization's network. It aims to avoid an expensive system of owned or leased lines that can only be used by one organization. The goal of a VPN is to provide the organization with the same, secure capabilities, but at a much lower cost.

It encapsulates data transfers between two or more networked devices not on the same private network so as to keep the transferred data private from other devices on one or more intervening local or wide area networks. There are many different classifications, implementations, and uses for VPNs.

Payment Options

You may choose to purchase either an annual plan or a monthly plan. Annual plans come with a 10% discount.

Technology - Dedicated Exchange Hosting

Basic Building Block
The basic building block of every plan is our revolutionary VMware based Virtual Dedicated Server (VDS) running on our exclusive Enterprise Virtualization Environment (E.V.E.)^TM. Our Virtual Dedicated Servers are unique in that they are both virtual, consuming shared resources across our massive E.V.E., and dedicated, giving customers complete control over the operating system.

VDS Based Dedicated Exchange Server Hosting
Every Dedicated Exchange Hosting plan comes with no fewer than three servers: redundant Active Directory Controllers and an Exchange server. When you order a new plan, we install the Active Directory role on two Windows 2008 Virtual Dedicated Servers in a private VLAN. Once the AD controllers are done, we install Exchange 2010 on a third Virtual Dedicated Server. This serves as the foundation of your new Dedicated Exchange Hosting environment. The entire system is placed behind our vShield firewall, protecting your system from Internet threats. Every system comes with one of our anti-spam solutions.

We offer several important options, including our unique single sign-on feature. With this feature, you can join your Windows XP, Vista or 7 Professional computers to the Active Directory domain. From that point forward, you login to your computer using the same user name and password as you would to access your email, giving you the same integration you would get if the email system were in your office. Conversely, if you already have a functioning AD domain in your office, we can join your domain, giving your users seamless access to all network resources.

Because this configuration is dedicated to your organization, you may install any 3rd party applications you might need.

Dedicated Server Performance
Infinitely Virtual VDS plans feature the industry's highest performance. Every server has between 1 and 12 2.53 Ghz virtual CPUs, shared on hosts operating, on average, below 30% CPU utilization. This means that an any given point in time, your server will have the ability to utilize all 2.53 Ghz of your CPU cores. We ensure that every server is backed by 100% of the RAM included in their plan, up to 32 GB. Servers are connected to our virtual switch infrastructure at 1 Gbps, and Internet connectivity is 100 Mbps. Most importantly, our servers are stored on our NetApp SAN with 15k fibre-channel disks, ensuring the highest disk performance in the industry.

Better than Dedicated Server Access with vCloud Director
With our vCloud Director enabled plans, interact with your Virtual Dedicated Server from Infinitely Virtual like you were sitting in front of your server. A serious limitation of dedicated servers is that you cannot see the console, insert a CD in the drive or power cycle the server without remote hands. Until now, these were limitations that customers had to tolerate to get the performance their applications required. Our VDS plans feature:

• Virtual KVM
• Virtual CD/DVD & FLoppy
• Virtual Power Button

With these unique features, you can interact with your server whether or not the operating system is running. If you accidentally lock yourself out of VNC or remote desktop by modifying the firewall settings, you can easily connect to our Virtual KVM and let yourself back in. If you want to insert a CD, DVD or floppy, just access our Virtual CD/DVD & Floppy feature. And if for any reason the server won't restart gracefully, just power it down and back up with our Virtual Power Buttons.

Is Your Dedicated Server or VPS Plan Clustered?
We define the standard for fault-tolerance, guaranteeing 100% uptime. Every Virtual Dedicated Server is protected by E.V.E., with features like:

• VMware HA Clustering
• VMware vMotion & svMotion
• Clustered NetApp SAN with RAID-DP
• Clustered enterprise firewalls
• Multiple BGP routed Internet providers
• Redundant layer 3, 10 Gbps switches
• Redundant power, backed by UPS & generator
• Redundant fans
• Redundant cooling

Serious Data Protection
We take data protection seriously. Every plan includes our unique data protection feature. Every server in our environment is backed up nightly by taking a point-in-time snapshot of the entire datastore. Unlike our competitors who take crash-consistent snapshots of their customers' servers, we take application-consistent snapshots. We retain daily backups for 7 days and weekly backups for 4 weeks.

Our Process:

• Instruct the VSS aware applications on each VM to quiesce all transactions, including:
  • Exchange Server
  • Microsoft SQL Server
• Instruct the VM to quiesce all disk transactions, creating a VM level snapshot
• Take snapshot of underlying datastore
• Delete VM level snapshot

Free SNMP Monitoring
To ensure the best possible performance, we give our customers free SNMP monitoring. Every server in our environment is monitored by our enterprise NMS. We constantly monitor CPU usage, RAM usage and disk usage, and if your server exceeds our norms, we notify you so you can take corrective action.

Learn More About E.V.E.
Learn more about our exclusive Enterprise Virtualization Environment^TM and how it sets us apart from the competition. When selecting a hosting solution, there is only one question you should ask, "Is this plan hosted on E.V.E.?"