Are You Noticing These Red Flags Since Your IT Provider Was Acquired?
As a small business owner or operations manager, you rely on your managed IT provider to keep your business running smoothly. But what happens when the local IT firm you trusted for years gets acquired by a larger company? At first, you might not have noticed much difference, but over time, subtle red flags — like slower response times, generic solutions, or declining service quality — may be piling up. If you’re starting to question whether your IT provider is still the right fit, you’re not alone. We’re hearing from many small business owners just like you who are losing productivity, facing unexpected costs, and worrying about their data security. Here’s what might be happening to your business and why it’s time to act.
Service Disruptions Are Costing You Time and Money
When your trusted IT provider gets swallowed by a bigger firm, the personalized service you relied on often takes a hit. You might be dealing with longer wait times for support, generic solutions that don’t quite fit your business, or repeated escalations that leave you frustrated. These delays and disruptions can grind your operations to a halt, upset your customers, and eat into your revenue. If your team is losing hours — or even days — waiting for IT issues to be resolved, those small inefficiencies add up to big losses over time.
Your Specialized Needs Are Being Overlooked
Your business is unique, and your IT solutions should be too. Smaller IT providers often excel at understanding your specific industry, workflows, or applications. But after an acquisition, that deep expertise tends to get lost in the shuffle. The new team handling your account may lack the know-how to address your needs or provide strategic advice tailored to your business. If you’re noticing that your IT solutions feel less customized or your provider struggles to resolve issues efficiently, it’s a sign your business may be suffering.
Your Data Security Could Be at Risk
If your IT provider hosts your critical business applications or data, an acquisition can raise serious concerns about security. Larger firms often manage vast amounts of data across many clients, which can increase the risk of breaches, privacy issues, or mismanaged data. If your provider hasn’t clearly communicated how they’re safeguarding your digital assets post-acquisition, you could be vulnerable. Are you confident your sensitive information is as secure as it was before?
Cut Your Losses and Partner with Infinitely Virtual
If you’re seeing these red flags and wondering whether your IT provider is still serving your best interests, it’s time to explore a better option. Infinitely Virtual (IV) is the right-sized managed IT partner — big enough to deliver cutting-edge technology and expertise, but small enough to prioritize your business and treat you like a partner, not a number.
What sets IV apart?
- Tailor-made for success: We don’t force you into cookie-cutter solutions. We take the time to understand your business, applications, and goals to build a customized cloud environment that’s always secure, reliable, and up-to-date.
- A partnership built for you: Whether you need application hosting, managed email, Microsoft 365 support, or full IT management, we’re here to handle it all so you can focus on growing your business.
- The right technology for the job: Our proprietary Enterprise Virtualization Environment (E.V.E.) runs in state-of-the-art data centers, paired with top-tier cybersecurity solutions to ensure your business is protected and performing at its best.
- Experts you can count on: Our team of experienced professionals manages everything — from strategic IT planning to end-user support — so your employees stay productive and your operations run smoothly.
Don’t let a declining IT provider hold your business back. Contact Infinitely Virtual at 866-257-8455 or visit InfinitelyVirtual.com to learn how we can help you regain control and drive success.
