Infinitely Virtual provides our customers expert 24x7 Technical Support. We have a proven track record of providing excellent service to our customers. All technical support is facilitated by a case management system, and every support request is logged as a case. To submit a case online, please visit our Infinitely Virtual Portal. If for some reason you are unable to open a ticket online, we welcome you to call our 24x7 help desk or to email your question directly to a support engineer.
Our case management system ensures that every technical support issue is handled with the highest level of professionalism. Altay Corporation's engineers work 24 hours a day to ensure that all support issues are quickly and appropriately resolved. Every case, whether submitted by web or by phone, is logged into our system. If you open a ticket online, you will be given the same level of support as those customers that call.