All You Can Eat, An Edict, Not an Opportunity?

Business may be brisk for cloud service providers across the spectrum, but that doesn’t mean users are going home happy. According to a recent Forrester Consulting study, theirs is not a warm and fuzzy lot. The Forrester report cited seven deadly sins users commonly ascribe to their cloud providers, ranging from a glaring lack of transparency to feeling ignored, from stinginess with essential metadata to troubles with compliance and on-boarding.

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