System Status: Operational

September 11, 2011

NormalvCentervCenter is operating normally
NormalVirtual MachinesAll VMs are operating normally
NormalVMware HostsAll hosts are operating normally
NormalVMware ClustersAll clusters operating normally
NormalSANAll SAN components operating normally
NormalL3 SwitchesAll switches operating normally
NormalFirewall ClustersAll firewalls operating normally
NormalInternet ConnectivityInternet connectivity is normal

Notes: It was determined that the cause of the outages on 8/25, 8/29, and 9/31 was due to the anti-virus UTM on our Juniper firewalls. While there was no indication in any logs that this was causing the issue, we prevented recurrence by disabling the anti-virus UTM. Juniper recommended a newer level of Junos, and therefore we performed an upgrade on 9/3 and enabled the anti-virus UTM. We are still monitoring the firewalls for any indication that the issue will return now that the anti-virus UTM is enabled.