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System Status: Operational with Exceptions

Status System Notes
Normal vCenter vCenter is operating normally
Normal vCloud Director vCloud Director is operating normally.
Normal Virtual Machines All VMs are operating normally.
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN Performing emergency upgrade to stcl03 in Boston.
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewall clusters operating normally
Impaired Internet Connectivity Internet connectivity is being targeted by the DDOS attack

Notes: We at Infinitely Virtual wanted to take a moment to recap some important takeaways from this week’s DDoS attack.

The good news is that there was never data involvement of any kind. By their nature, Distributed Denial of Service attacks aim at disrupting communications. As of Thursday afternoon, the vast majority of our customers are online and working; the only exceptions are those using PPTP VPN and customers in select foreign countries. DDoS mitigation from Oracle has succeeded in enabling customers to continue to work, even though the attack is continuing. Complementing that effort, IV engineers are following up with every customer to verify that each is indeed up and running.

By any measure, this qualifies as a substantial attack. The organization that attacked us used a multitude of attack vectors to bring us down. We responded to each successfully until the attacker discovered a vector that worked; Oracle subsequently found an appropriate countermeasure. At the height of the attack, the organization sent 200 gb/sec of attack traffic – an assault from 135,000 IP addresses, sustained for roughly an hour.

We will continue to update you as events warrant. Thanks again for choosing Infinitely Virtual and for your continued support.